How does Tanihood cuts off the distribution line?
We work directly with the Farmer groups, whom as of now doesn’t have any obligations to other party.
I want to sell products from non-Indonesian manufacturers, is that possible?
We are very sorry, Tanihood will only serve products from Indonesia for the time being.
I don’t have a license to import, will Tanihood help me?
Yes, Tanihood can help by using a third-party agency to assist you in your country.
I have no experience in importing products, will Tanihood help me?
Yes, Tanihood can help by using a third-party agency to assist you in your country.
How can I see the status of my orders?
Tanihood have a system for buyers to check on orders, starting from planting, harvesting, production, packaging, and shipping. You can oversee your orders on the “order” menu on your buyer [...]
Does Tanihood only use FOB system (Freight on Board)?
Yes, as for now we only provide monitoring through Indonesian harbours only. However, we also provide sailing statistics which can be used easily and directly from our system, in case you do not [...]
Can I use other financial services besides bank transfers, such as Alipay, Credit Card, L/C, Western Union?
Currently, we only accept payments via Corporate Bank Account. However, we are considering other options to facilitate our buyer’s convenience.
Am I required for a deposit before hand?
Yes, to ensure the buyer’s commitment, Tanihood will need a deposit of 50% from the total invoice.
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